Refund policy

Refunds:
Once we receive your email or call on info@smoorchocolates.com or 8822201202 for cancellation and refund, we will scrutinize and evaluate the transaction. After approval refund will be initiated. The refund amount is calculated by deducting 20% (shipping and internet payment charges) from your original payment.

You will receive the credit within a certain amount of days, depending on your card issuer's policies. The refunds will be issued to the same payment method which was used at the time of purchase.

Payment Method	Refund Method	Refund Time-frame
Credit Card/ Debit Card	Credit Card/ Debit Card	5-7 business days
Net Banking	Net Banking Account (Credited to Bank Account)	5-7 business days

 

If the standard time-frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information.

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@smoorchocolates.com or 8822201202 

Smoor makes best possible efforts to provide quality products and services.