We are open at (Bangalore, Mumbai, Pune, Delhi, and Chennai ) within 22 kilometers for cakes & up to 35 kilometers for chocolates & hampers.
Free home delivery on order value above 1499 pan India. On order value below 1499 we charge ₹100 for local delivery & ₹ 200 for outstation
Yes, we do deliver to your doorstep.
Yes, You can cancel/modify the order based on the item or product which the order is placed ( Cakes can be modified before 24- 36 hours prior to the delivery) (For same day delivery we request 2 to 3 hours prior notice )( For Outstation deliveries the order can be cancelled before shipping) To cancel/more changes kindly reach us on our customer care 8822201202 for more information.
Once the order is placed you can track your order at smoor.in with the order ID/tracking link sent to your registered mobile number
In the unlikely event that your products are damaged in transit, please contact us within 1 hour from the time of order delivered. Kindly contact us on 8822201202 with your order number, issue and digital photograph of damaged goods for us to assess and verify its packaging/condition, and we will arrange for resolution.
Store the Product in a Clean, Dry and odorless environment at 15⁰ to 20⁰C. Please refer to the product storage information on the product page.
You can reach us through Customer support number: 8822201202. From Mon-Sun 07:00 AM – 12:00 AM, on Instagram,Facebook & hangout or even you can email us on firstname.lastname@example.org
Yes, you can check the status of your order by logging into your account on the Website. You can track your order by clicking on the tracking link provided by us in the 'Shipping Confirmation' email sent to you.
You can pay via Debit Card, Credit Card, UPI, Wallets.