FAQ

We are open for Pan India delivery with 24-48hrs as a delivery TAT. Bangalore, Mumbai and Delhi order will be delivered as per selected delivery.
Bangalore Mumbai & Delhi, Gurgaon, Faridabad - Rs.50. Rest of Cities Rs.100.
Yes, we do deliver at your doorstep.
Yes, you can cancel/modify the order before shipping. To cancel/modify the order after shipping please reach us on our customer care. Charges accrued.
After an order has been shipped, you can track your packages on smoor.in. From Your Orders, you can find tracking information in your order details.
In the unlikely event that your products are damaged in transit, please contact us within 1hour from the time of order delivered. Kindly contact us on 8822201202 with your order number, issue and digital photograph of damaged goods for us to assess and verify its packaging/condition, and we will arrange for resolution.
Store the Product in a Clean, Dry and odourless environment at 15⁰ to 20⁰C. Please refer to the product storage information on the product page.
Customer support number: 8822201202. Working hours: Mon-Sun 08:00 AM – 11:00 PM
Yes, you can check the status of your order by logging into your account on the Website. You may track your order by clicking on the tracking link provided by Us in the 'Shipping Confirmation' email sent to you.
You can pay via Debit Card, Credit Card, UPI, Wallets.